Comments on: Windows Vista Webmail (OWA) Fix For Internet Explorer 7- Five Step Fix

By: Pittsburgh

Pittsburgh — Fri, 14 Nov 2008 01:23:15 +0000

dude.. you rock.. i’ve been trying to fix this for months !!

By: Carmencita Albamino

Carmencita Albamino — Wed, 05 Nov 2008 00:51:01 +0000

These guys from Bicester Computers have found a simple solution.
I have personally tried it and it worked for 3 dif VISTA - IE7 and IE8 systems
make sure you read until the end:

http://support.bicester-computers.com/showthread.php?p=473#post473

Thanks

By: Michael

Michael — Sun, 02 Nov 2008 00:23:09 +0000

I’ve been looking to fix this issue for weeks and couldn’t find anything on the Internet to help me. Thank you — this WORKED!

May your deity heap many blesses on you for this.

Michael

By: Tony

Tony — Thu, 18 Sep 2008 16:42:39 +0000

I have been trying all the solutions and it doesnt seem anything works.

I did IE8 beta and it still crashes the mime active x control.

Any other idea’s?

By: Justin Jacob

Justin Jacob — Tue, 19 Aug 2008 21:50:20 +0000

well, Microsoft being such a huge company and this problem of webmail crashing being seen commonly, I wonder why MS has not taken additional steps to save the time and resources of its customers. I am sure that the volume of people harried by this would be in many thousands and MS seems to have got no news about it yet…Strange, is it not????

By: J. Pisano

J. Pisano — Fri, 25 Apr 2008 16:11:42 +0000

Hi guys,

It’s been awhile since I’ve replied to this long thread. My advice is to read through the comments on this thread as most of the re-occuring questions have already been addressed.

J. Pisano

By: Deependra

Deependra — Thu, 24 Apr 2008 21:16:12 +0000

Dear Pisano, I followed what you recommended to get away from this problem, i could edit/reply/compose new mails now but the moment i click on “Send” button, IE7 hangs and there’s no choice but to kill the application. Am i missing something, Please suggest. Please mail me at deependra@beesys.com if you can.

Thanks for your support.

Regards,

Deependra

By: eggman

eggman — Wed, 23 Apr 2008 18:28:06 +0000

what’s the link to the hotfix? maybe you should leave a link at the top, or make it step 6.

By: greddo

greddo — Wed, 09 Apr 2008 03:10:18 +0000

The response I got from the IT department.

“Non-fixable bug for the time being, we already have the hotfix
installed, Microsoft is aware and working on it.”

By: Andy

Andy — Tue, 08 Apr 2008 08:30:42 +0000

Great. Works. Done.

By: greddo

greddo — Tue, 08 Apr 2008 03:59:02 +0000

Good information and a partial fix for me.. I completed the S/MIME download and it rid me of the red ‘X’ when trying to reply, compose or forward a messege however IE7 crashes everytime I press send. I will be asking some questions tomorrow in hopes of a solution. I do not know if my company will attempt to fix it because Vista is not supported as far as I know.

By: fozzie9605

fozzie9605 — Mon, 07 Apr 2008 13:43:55 +0000

Joe,

Awesome site and great fix. My wife has been frustrated that working from home meant reading her e-mails then responding through yahoo mail (time consuming and annoying). Now all is well and IE7 isnt crashing here so good luck to everyone else and keep it up Joe.

By: Mariail

Mariail — Fri, 21 Mar 2008 14:47:25 +0000

I wish that I could find the “simplicity” likable. It just feels like I have been relegated to using a broken product that I have to tie together with shoestrings to try to get it to do kind of what I want it to do. My biggest problem is that I had already created a rules based folder structure and in Firefox I cannot even access the folders that I created. This makes replying to anything that doesn’t land in my primary inbox impossible. I am forced to cut & paste in an effort to replicate what a reply or forwarded message should look like. Oh of course then there is the fact that I cannot use my stored signature.

I have had a Vista laptop for about 3 weeks now and have overcome every other glitch that presented itself except for this one which is the only one that involved a problem between 2 Microsoft products.

My company is trying to fix it for me but they are not having success. They have upgraded to SP2 and still when they attempt to install the hotfix it is giving them a message telling them that they must be running SP2 or higher. I am going to encourage them to post what steps they have taken on this board in hopes that someone can present a solution. On my end I am still getting an error message in my IE status bar when I attempt the S/MIME control download.

By: deepak

deepak — Fri, 21 Mar 2008 03:29:22 +0000

It sounds funny, microsoft products are not compatible with each other. Looks like IE7 was not tested on Vista with Web outlook. What a miss.

My company did mention that they have no plans to install hotfix on exchange server because officially they are not supporting VISTA.

I started using Firefox and now will continue to use it even if microsoft fixes this problem by provide activeX control again in IE7.

It is fast … ok not so fancy but I like the simplicity.

By: Mitch

Mitch — Thu, 20 Mar 2008 20:28:42 +0000

I tried the updat, and I can noew view and type a return email or a new one, but when I hit send the screen whites out and IE 7 re-starts. Any Ideas?

Many thanks in advance!

By: Juantana

Juantana — Thu, 20 Mar 2008 00:49:53 +0000

Hey guys - good advice.. I hate to even mention it, but my company (the Federal Gov’t!) - uses… *shudder* Lotus Notes Web Access! the only reason I mention it is I have exactly the same issue when replying or creating or fwd-ing, the red x and I wonder if there would be a similar fix for my issue - maybe install the MIME directly? Anyhoo, thanks!

By: mariail

mariail — Thu, 06 Mar 2008 17:30:20 +0000

When attempting to download the MIME update I am receiving the same ‘error on page’ warning referenced in post #34 by Andy. He was never responded to. I was just wondering if you had any ideas about the cause of this error message and what can be done to overcome the issue.

Thanks In Advance

By: Jubei

Jubei — Mon, 03 Mar 2008 16:08:59 +0000

Hi, one more question is that after the msg box come out, when I close it and the whole webmail will be closed as well. May I know how to solve this problem?

By: Jubei

Jubei — Mon, 03 Mar 2008 16:00:00 +0000

Hi, I followed all the steps above.
When I compose a new msg, it is ok.
However, when I click reply or forward the existing msg, it will take over 5-8 mins to load the msg box out? Is there anyway to load it faster?

By: brodiemac

brodiemac — Mon, 25 Feb 2008 21:40:47 +0000

CRAP!!! I just tried this and it worked until I tried to send the very large email I had just typed. IE crashed and I lost everything. Damn Microsoft for not fixing this after seeing post about this as far back as 2005. Yes, the proper patches have been applied to the excahnge server. I know this because I have applied them. I think we’ll just scrap the OWA server in favor of the Citrix environment we just deployed. More $$$ down the drain for Microsoft for not addressing the most basic of issues.

By: Joseph Pisano

Joseph Pisano — Fri, 15 Feb 2008 20:00:58 +0000

Vivian,

Sorry for your problems. There a are literally hundreds of scenarios that could be a problem for you. If you would like help with this, please sign up for our forum and post under COMPUTER hardware, taking the time to detail information about your Network setup, proxy information, and events that lead to the problem. I’ll be happy to help you through some of the scenarios.

~J. Pisano

By: vivian

vivian — Fri, 15 Feb 2008 19:12:52 +0000

My daughter got a new HP Pavilion laptop that has Windows Vista on it about 5 months ago. We have a wireless system that we are using on two of our computers including hers. Her internet was working fine until a couple of days ago but now when she tries to sign on to Internet Explorer to get on the internet, it keeps coming up with “This page can not be displayed, therefore, she can’t get on the internet. We have called HP, our internet provider and our wireless provider & no one can help us. Do you have any idea what might be going on. We don’t know where to turn to now.

By: Lisa

Lisa — Wed, 06 Feb 2008 21:01:57 +0000

Had the same problem. Very, very frustrating. Things seem to work ok when I choose Basic vs Premium. Is there a way to go back to Premium, and not have IE crash? That is, undo the download?

By: Emma

Emma — Thu, 10 Jan 2008 21:44:07 +0000

J, you are very, very helpful thank you! I am using Firefox now as the company is to review the impact of adopting the fix on its server. I’m not convinced that that decision will be made quickly, so your tip on Firefox is perfect. Thanks very much!

By: Joseph Pisano

Joseph Pisano — Thu, 10 Jan 2008 16:49:23 +0000

Emma,

This fix is a “two process” fix. First, you have to make sure that your exchange (email) provide has applied the hotfix as well. Email, phone, or text them to make sure that they have applied all of the server-side updates. My guess is that they have not followed through with this as of yet.

If you absolutely need email now, the firefox and opera browsers work with OWA, regardless of this “mess”.

Best regards,

J. Pisano

By: Emma

Emma — Wed, 09 Jan 2008 11:27:31 +0000

As an addition to my post #60, I now because of MIME install can’t even forward the email without it booting me out of IE7 and reloading to defuault site. Which is even less ideal (and the uninstall doesn’t work via control panel because an error message comes up saying that the MIME is already loaded and I can’t reload) - GAH!

By: Emma

Emma — Wed, 09 Jan 2008 11:07:21 +0000

Hey there - I thought FANTASTIC when I got this tip: it did work indeed in that I could reply/compose (ie enter text) in the body of the email.

However, when I hit “send” - IE7 throws me out of the company webmail site and reloads (not on the site).

When I go back into the company webmail, the email is neither sent nor in outbox.

Help?!

By: ArNoZ

ArNoZ — Thu, 03 Jan 2008 19:33:52 +0000

Hi there guys, firstly, I am glad to know that I am not the only battling with something as silly as this.
I just want to check, if anyone manage to get it OWA in Vista working with a Exchange 2000 server?
Cheers

By: DeadMan

DeadMan — Wed, 28 Nov 2007 14:40:47 +0000

dont work for me
help me plz

By: Don T.

Don T. — Fri, 16 Nov 2007 02:53:09 +0000

I found a very simple solution for this problem. As Bart noted above, At the ‘log in screen’ you can select ‘Basic’ instead of ‘Premium’. If I log in on this ‘basic mode’ I can send mails again without it crashing and losing my e-mail I typed. This is a rally good tip.

Thanks, Bart! Don

By: Joseph Pisano

Joseph Pisano — Thu, 25 Oct 2007 20:17:22 +0000

Moebius,

That is crazy! End result…it’s working!

J. Pisano

By: moebius

moebius — Thu, 25 Oct 2007 19:39:18 +0000

Hi there,

quite interesting: I work for 2 companies. After having chnaged to vista, outlook did misbehave in the way it is described above (red cross) when I called OWA from the one company. I tried to install the smime with the result, that the browser crashed.

Well, I changed to the OWA of the other company an the IE7 told me, that my smime had been out of date. So I said: ok, install the new one.

After having done this both (!) OWAs worked fine without having performed the server which caused the problems
Oh Happy day….

By: Vikas

Vikas — Fri, 05 Oct 2007 22:08:14 +0000

Excellent, worked like a charm

By: Joseph Pisano

Joseph Pisano — Wed, 12 Sep 2007 00:26:45 +0000

Savoi7,

Check out the MS support article:
http://support.microsoft.com/kb/179492

Regards,

J. Pisano

By: Savoi7

Savoi7 — Tue, 11 Sep 2007 23:14:30 +0000

It work thank you very much.
Another problem is that I cannot install Office 2003 on my new laptop, that have Vista, it tells me that I’m missing
MSVBVM50.DLL
Could you help again.
SAvoi7
Thank you

By: Mango

Mango — Mon, 10 Sep 2007 05:39:20 +0000

I hit this problem, read all the posts, cant get my work sys admins to bite on the patch, so resorted to Firefox. I must say that this is a very painful solution as manuvering around webmail with firefox is dreadful. I’m sure i’ll lump it but easy to solve for poor usability is hardly a fix.